All orders placed on week days are dispatched same day or no later than 24hrs after payment has been received (unless an approved account customer). The only exception to this is special order items which are clearly listed as special orders on the website. Special Orders generally take approximately 10 days to be dispatched, however we will contact you if there is any delay.
Our primary freight carrier for purchases inside Australia is Australia Post Express Parcel Post . This is a door to door service including delivery to Post Office Boxes and has full internet tracking. In situations where nobody is available to sign for the parcel a card will be left at the address with the details of the nearest Post Office where the parcel will be left to collect at your convenience (when collecting please provide the card left by the driver and adequate id)
Please check out Express post delivery times CHECK COVERAGE HERE
Delivery time is estimated at 1-3 business days. Tamed is not responsible for the actual time it takes to deliver your item.
Tamed uses a Australia Post for International deliveries. This is a Door to Door courier service with full internet tracking. All deliveries will require signature on delivery. If you require your parcel to be sent to a PO BOX please contact us via email Sales@tamed.net.au However dispatching your purchase via International Postal Service can take up to 15 working days and generally has no internet based tracking service.
An invoice for your purchase will be emailed or may accompany your goods, and conforming to Australian Taxation Laws your invoice will be dispatched in Australian Dollars as your transaction was completed in Australia Dollars.
Tamed has no control over parcels being opened for customs inspections or any customs duties/taxes charged to you as the receiver.
Shipping is estimated between 3-10 business days for delivery.
For items that are bulky or with a higher weight, a quote will be given to you when order is placed or you can contact us at firstname.lastname@example.org
If you have a late or missing parcel please contact AustraliaPost before contacting us. Or Track your Item here. If your still having trouble please contact us and we will provider assistance.